AS20L - Troubleshooting - Can't pair / connect with my device

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The MOST common causes are:

Cause 1: AS20L did not enter PAIRING MODE.

Solution: Ensure the AS20L is in PAIRING MODE – LED will flash BLUE and RED alternately.


Cause 2: For Smart phone, tablet and PCs, it may not detect AS20L occasionally.

Solution:

- Turn the Bluetooth off and then on again.
- Delete “Avantree AS20L” from your device Bluetooth list and then try to pair / connect again.

 

Cause 3: AS20L may can’t pair with device for some reasons occasionally.

Solution: Clear the headphones pairing history and pair / connect again.

Related guide:

AS20L - Guide - Connect to mobile device

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