10BS/10BP - Troubleshooting - Can't pair/ can't connect

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Did you set 10BS/10BP to pairing mode as below? 

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1. If no, please press and hold the power button for several seconds until LED indicator flashes blue and red; try to search "Avantree 10B" on your bluetooth list and connect it. 

 

2. If yes but still can't connect, please follow the below steps:

A. Unpair(for Android phone)/forget(for Iphone) unwanted bluetooth items in your phone Bluetooth list and turn off the bluetooth.

B. Reset your carkit and reboot. 

C. Turn on Phone Bluetooth again and refresh/search for devices. Found "Avantree 10B" and connect.

 

If still failed, please kindly contact support@avantree.com for further assistant. Thank you.

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