Alto Clair / AH6 - Troubleshooting - Sound Quality Issue

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Keywords: Alto Clair, AH6, bad sound quality, 

Thanks so much for choosing Avantree Alto Clair, there are THREE possibilities if you are not satisfied with the sound quality 

  1. The headphones are not in aptx-HD high definition codec
  2. Headphones dual link with two non-mobile devices
  3. Different judgments by different personal preferences 

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  1. The headphones are not in aptx-HD high definition codec

The different judgments of sound quality depends on the different audio sources and personal preferences.  BUT, to satisfy the majority customers, Avantree Alto Clair adopts advanced aptX HD technology(https://www.aptx.com/products/avantree-alto-clair )which can help you to experience superior HD sound, the aptx-HD feature needs to work with aptX-HD certified Bluetooth Device / transmitter - We recommend you to choose Avantree Oasis Plus to work with Alto Clair. So please try to use  aptx-HD supported device to work with Alto Clair to experience its HD sound quality.

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     2. Headphones dual link with two non-mobile devices

Avantree Alto Clair has dual-link function, but it can ONLY use with TWO "mobile device" (smart phone, tablet) , dual-link with non-mobile devices may cause some unknown issues which including bad sound quality issue. 

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     3. Different judgments by different personal preferences 

If you still don't like the headset sound quality please feel free to contact support@avantree.com 

Our CCG colleague will provide you professional supports to make you satisfy : ) 

 

 

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