Alto Clair / AH6 - Troubleshooting - One Side Sound

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Keywords: Alto Clair, AH6, no sound, one side, single, left/right 

1, If only under Bluetooth mode 

> please try to reset and pair again.

 

2, If only under wired mode 

>  Please try to use with another 3.5mm audio cable

>  Please try plugging and unplugging the 3.5mm audio cable into the headphones 3.5mm audio port repeatedly

 

3, If under BOTH modes

>  Please try plugging and unplugging the 3.5mm audio cable into the headphones 3.5mm audio port repeatedly

 

If the problems can'be fixed please provide Lot No. of headphones and your AMZ order number to Avantree Service Team support@avantree.com

 

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