HS134 - Troubleshooting - Sound cuts in & out?

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The MOST common causes are:

Cause 1: There is obstructions between you and your headphones.

Solution

  • Please try to keep yourself and HS134 in the same room without walls, doors and other obstacles.
  • Your bud’s Bluetooth antenna is located in the ‘inline remote’. So please ensure that your mobile phone is located on the RIGHT SIDE of your body

Cause 3: HS134 is out of range.

Solution: Make sure that your headphones are within 50 feet (15 meters) of your mobile phone. Going outside of this range can impact audio quality.

 

Cause 4: HS134 is working abnormally.

 

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