HT4186 - Troubleshooting - Fail to reconnect / Can't pair

Follow

Keywords: HT4186, reconnect, fail, not, connecting

 

The transmitter and headphone in HT4186 set is LOCKED to each other, they should auto reconnect once both devices are powered on.

 

If they fail to reconnect, reboot both the transmitter and headphone and they should auto-reconnect. 

 

If they still fail to reconnect, please try below steps:

1. Clear paired history of the transmitter and headphone

2. Wait for 5-10 sec, they will auto-reconnect.  You will see SOLID BLUE light both on transmitter and headphone and hear "Your device is connected" from headphone. 

3. Now you can LOCK the connection between the headphones and transmitter. This ensures they auto-reconnect each time they are powered on.

  • Once the 2 devices are connected, press A for 10 seconds, until you find the 1.pngclose to A flashes RED and BLUE at the same time ( look like PINK) for 2 seconds. Now, they are locked. 

 

 

 

 

 

Have more questions? Submit a request

Comments

  • Avatar
    Ramon Rodriguez

    5 attempt a does not connect.

  • Avatar
    Laney Hu

    Sorry to hear that. This product has a 24-month warranty - rest assured we’ll fix/replace your unit to make sure it’s working correctly for you! Just send an email to support@avantree.com and we’d be happy to help.