TWS110 - Troubleshooting - Earbuds won't charge

Follow

Keywords: TWS110, true wireless, charging case, charge, when, power off, turn off, check, battery level

When you put the earbuds into the charging case, they should power off and commence charging.

When charging, LED lights on RED. If not, please check

You have placed the earbuds in the case incorrectly?

Remove and place the earbuds in the case until it magnetically snaps into place again.

The charging case is out of battery?

The earbuds will not power off even after you put them in the charging case if the case is already out of battery.

To check the battery level of the case please plug in the included Micro USB cable. If the 25% LED flashes white, you should fully recharge the charging case (takes about 2.5 hours).

1. Please use a DC 5V / 0.5-2A USB wall charger / car charger / computer USB port with the included Micro USB cable to charge.

2. Take out the earbuds and put into the case again to activate charging.

The full charging earbuds can last up to 4 hours, while a full charging case can charge the earbuds 5-6 times, providing up to an additional 24 hours of play time.

Have more questions? Submit a request

Comments