TWS109 - Troubleshooting - Can not power on / Can not charge

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Keywords: TWS109, true wireless, power on, charge

Can't power on

Did you confirm the earphones still have enough power? Please fully charge it and try to power on again.

Can't charge

Please try with another charging cable or DC 5V, 0.5-2A charger.

If neither works, please contact support@avantree.com.

Have more questions? Submit a request

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