Roxa Plus - Troubleshooting - Can not pair / connect my device

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Keywords: Roxa Plus, pair,connect, not working, second device, unknown, another

 

Note: 1. Roxa Plus supports connecting one device only.

        2. Roxa plus will go into pairing mode when 3.5mm audio cable is plugged in.

 

1)Can not pair with cellphone / tablet list, please try below steps:

  • Delete the pairing on cellphone / tablet list;
  • Please turn off any other nearby Bluetooth device during pairing to avoid interferene;
  • Roxa Plus pairing- Plug 3.5mm audio cable into Roxa Plus- LED flashes Blue every 5 seconds. Please make sure 3.5mm audio cable is plugged well.

 

2) If you pair Roxa Plus with your first device, now you want to pair to your second device.

  • Please turn off Bluetooth on your first device, then Roxa Plus will go into pairing mode once disconnected. LED flashes BLUE every 5 seconds.
  • Active Bluetooth on your second device and select" Roxa Plus" to pair.
  • Once connected, the LED of Roxa Plus will light up BLUE.

3) If Roxa Plus pairs to an unknown device(e.g. neighbour's), you want to pair to your device.

  • Please unplug 3.5mm audio cable on Roxa Plus to disconnect the unknown device.
  • Plug 3.5mm audio cable into Roxa Plus to make it into pairing mode again.LED flashes BLUE every 5 seconds
  • Active Bluetooth on your device and select " Roxa Plus" to pair.
  • Once connected, the LED of Roxa Plus will light up BLUE.

 

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