HT4189 - Troubleshooting - No sound while watching Amazon Prime/Netflix


Keywords: HT4189, 4189, Amazon prime, Netflix, hulu, no sound, Dolby/DTS


If you experience no sound while watching Amazon/Netflix programs: 

1)Ensure your TV Audio Format is set to "PCM" or "DOLBY/DTS" is OFF.

2)  Change your TV audio out setting to "External Speaker".

3)  HT4189 does NOT decode DOLBY/DTS, you need to have one Digital Analog Converter that can decode DOLBY/DTS:





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