CK11 - Troubleshooting - Odd Behavior / Keep Power On / Power Off, Noise, etc.


If the car kit keeps power on power off, or the other side can't hear you clearly, or some strange irregular behavior, it might be caused by in one of the batches, very small % of device battery is a bit loose inside the battery compartment. You might be able to fix the issue with the following steps:


If you do have this issue, you have the option to keep the device and get a $5.00 refund to your order via Amazon (just email us to claim) Or you can simply return the device back to us with our provided return label and then we will send you a new one. 


Related FAQ:

Have more questions? Submit a request