CK11 - Troubleshooting - The other side can't hear clearly

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Keywords: CK11, No sound, noisy sound, the other side can't hear me

Please note that CK11 is not recommended for use in trucks (due to cab dimensions and noise).

1. For better conversation quality, please make sure that the your car window is closed.

2. When your phone's signal is not so well, it will affect your conversation quality(interlocutor can't hear you or sound with noise). Please confirm if this situation happens sometimes or always.

3. It may also be the reason of unstable connection, please try to reset and re-pair the car kit::

If you exclude the above possibility, email to support@avantree.com and tell us your phone model so we can test and find the problem for you.

 

Related FAQ:

CK11 - Troubleshooting - Low volume / bad sound quality / Interruption in call

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