Audikast - Troubleshooting - Static/noise

Keywords: Audikast, TC418, static, noise, TV,AV Receiver 

 

--------------------------

Key Questions to Ask:

  1. Did you use Audikast with TV? AV Receiver? Did you use optical port ? RCA ports or headphone jack?
  2. Did you try one different audio cable?
  3. If you plug wired ear buds into the same output port on your audio source that the transmitter is plugged into, is the sound normal?
  4. If you are using USB port on the audio source to power up the transmitter, did you try one separate power supply?

--------------------------

 

 FOR TV: 

  • Plug wired earbuds to the output port, check whether the sound is normal.
  • Try powering up the Audikast using a different USB charger (5V/0.5-2A).
  • Try one different audio cable that connecting the Audikast and your audio source.
  • Clear paired history of BOTH the Audikast and your headphones.

 

FOR AV RECEIVER:

  • ONLY use the BIG 6.35MM PHONE OUT on front side of your AV Receiver with the 6.35mm to 3.5mm adapter, DON'T use the PRE OUT L/R ports on back of your AV Receiver. 
  • Do NOT set the volume too high.
  • Plug wired earbuds to the port, check whether the sound is normal.1.jpg

 

NOTE: Keep the audio cable connecting the transmitter and your audio source separate from other cables,  do not tangle it with other cables, e.g.  power cable.

 

If the static/noise still exists, contact support@avantree.com  for FREE replacement pls. 

 

NOTES:

If any more help needed, you may contact support@avantree.com for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:

https://support.avantree.com/hc/en-us/articles/360000179026

Have more questions? Submit a request

Comments