Audikast - Troubleshooting - Static/noise when used with AV Receiver/TV

Keywords: Audikast, TC418, static, noise, AV Receiver 

 

FOR AV RECEIVER:

  • ONLY use the BIG 6.35MM PHONE OUT on front side of your AV Receiver with the 6.35mm to 3.5mm adapter, DON'T use the PRE OUT L/R ports on back of your AV Receiver. 
  • Do NOT set the volume too high.
  • Plug wired earbuds to the port, check whether the sound is normal.1.jpg

 FOR TV: 

  • Plug wired earbuds to the output port, check whether the sound is normal.
  • Try powering up the Audikast using a different USB charger (5V/0.5-2A).
  • Try one different audio cable that connecting the Audikast and your audio source.
  • Clear paired history of BOTH the Audikast and your headphones.

 

If the static/noise still exists, contact [email protected]  for FREE replacement pls. 

 

NOTES:

If any more help needed, you may contact [email protected] for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:

https://support.avantree.com/hc/en-us/articles/360000179026

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