Audikast - Troubleshooting - Fail to add a 2nd headphone

Keywords: Audikast, TC418, can't, add, 2nd headphone, plantronics

 

Fail to add the 2nd pair of headphone?

 

Cause 1: Either the Audikast or the 2nd headphone did NOT enter PAIRING MODE.

Solution: Ensure BOTH the Audikast and the 2nd headphone enter PAIRING MODE.

 

Cause 2: Either the Audikast is already connected to TWO devices, or the 2nd headphone is connected to other unwanted Bluetooth device.

Solution: Clear paired history of BOTH the Audikast and the 2nd headphone, then pair them again. 

 

Cause 3: Both connecting passage (A2DP/HFP) is occupied by the first connected headphone.

Solution: Switch the pairing order of 1st and 2nd headphone. If one of your headphones is Plantronics, ensure to FIRST pair Plantronics headphone with Audikast.

 

Related FAQ:

 

NOTES:

If any more help needed, you may contact support@avantree.com for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:

https://support.avantree.com/hc/en-us/articles/360000179026

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