Below reasons will be caused cannot pair or difficult to pair/connect -
- DO NOT set BOTH devices to PAIRING MODE correctly.
- Your Bluetooth device or speaker paired/connected to other Bluetooth device when pair.
- Due to the Wireless environment interference, such as WIFI router.
Please turn off the other nearby Bluetooth devices, then please follow below steps to have a try:
Step 1. Reset the speaker -- Please press and hold 'Power' button & 'Multifunction' button for 1 second until LED indicator is off.
Step 2. Make sure that your speaker is in pairing mode -- Press and hold the POWER button for 2–3 seconds until you hear a tone with “Bluetooth mode”, and the LED indicator flashes quickly.
Step 3. Active Bluetooth on your phone / tablet / PC and look for “ Avantree Cyclone” on the list of found devices, select it to connect.