Keywords: CK11, Reset, Clear pairing history, Reboot, connected, disconnected, re-pair
You may need to reset the CK11 if it is not working as expected. When reset to its factory default settings, all the paired device information will be erased.
Step 1 Set the CK11 to PAIRING MODE – press and hold the volume button for 3 second until the LED flashes BLUE and RED alternately.
Step 2 Double click the mute button – you will hear 2 beeps indicating a successful reset. Then it will automatically enter pairing mode.
Note: For successful connection, please also delete the paired information from your phone, refresh or reboot the Bluetooth and then re-pair with CK11.