10BS/10BP - Troubleshooting - Working with two devices

Keywords: 10BS, 10BP, multipoint, two devices, two links, two phones

Why it can't pair and connect with 2 devices at the same time?

You may turn off its Multipoint function by mistake. Please try to reset it to factory default: 

How to reset 10BS/10BP?  

https://support.avantree.com/hc/en-us/articles/214249306

Then please strictly follow up below steps to connect with the 2nd phones:

https://support.avantree.com/hc/en-us/articles/360000425106

 

How to turn on / off the Multipoint function of 10BS/10BP? 

 Function Operation 
Turn off the Multipoint function Under standby mode, press and hold the "V+" button 3s until a beep sound
Turn on the Multipoint function Under standby mode, press and hold the "V-" button 3s until a beep sound

 

 

 

 

 

 

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