THANKS for choosing Avantree Products! Please DO NOT worry when any problems encountered during you use them because the device comes with 24 months warranty!
We are SORRY that the sound quality can not meet your satisfaction.
Actually, the different judgments of sound quality depends on the different audio sources and personal tastes.
To satisfy most of our customers, Avantree Audition adopts advanced aptX Hi-Fi technology(https://www.aptx.com/products/avantree-audition-headphones)which can help you experience superior HI-FI sound. Its excellent sound reproduction with wide audio range can produce rich bass and clear treble. Avantree Audition even can challenge many much higher priced headphones on the market.
Here are some of the POSITIVE reviews of Avantree Audition sound quality on Amazon.com for you as reference.
For the customers who are confusing about the bad sound quality when they use Audition with Mac---
There are two profiles for Audition ,The headset profile is for making calls, The A2DP profile is for stereo audio. Please be noted that these two profiles cannot work at the same time. When you choose the headset profile, you can use the microphone and talk well, but at the same time, there will not be stereo output which means the audio quality in that way is much less clearer and lower. So please follow the following steps
1. Pair headset with MacPro or MacBook computer
2. Open System Preferences
3. Open Sound
4. In the OUTPUT tab, select Avantree
5. In the INPUT tab, Select Internal microphone if you wanna just listen to music.
(If you wanna make online calls, please chooose both input and output as Avantree)
This is not the drawback of our headphones, but is the limitation of the BLUETOOTH technology which all Bluetooth headphones are in the same case.
If you still believe the sound quality of Avantree Audition can meet your expectations, please contact firstname.lastname@example.org our CCG Support Team will help you!
Please kindly give us a chance to make it alright!