Keywords: Priva III, Priva IIA, 318, TC318, static, noise
- Try powering up the Priva III (Priva IIA has built in battery) using a different USB charger (5V/0.5-2A).
- Try one different audio cable that connecting Priva III/IIA and your audio source.
- Clear paired history of BOTH Priva III/IIA and your headphones.
If the static/noise still exists, contact email@example.com for FREE replacement pls.
If any more help needed, you may contact firstname.lastname@example.org for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details: