Priva III/IIA - Troubleshooting - Fail to add a 2nd headphone

Keywords: Priva III, Priva IIA, 318, TC318, add, 2nd headphone


Priva III/IIA works with TWO headphone at the same time, follow below steps to add a 2nd pair of headphone:

Step 1  Connect your 1st headphone to Priva III/IIA.
Step 2  Set your 2nd headphone/receiver to PAIRING MODE.
Step 3  Set Priva III/IIA to PAIRING MODE again – press and hold MFB for 1 second until the LED flashes BLUE and RED alternately.
Step 4  Keep the devices close and wait until the LEDs on both devices slow down.


Fails to add the 2nd pair of headphone/speaker?

Cause 1: Either Priva III/IIA or the 2nd headphone/speaker did NOT enter PAIRING MODE.

Solution: Ensure BOTH Priva III/IIA and the 2nd headphone/speaker enter PAIRING MODE.


Cause 2: Either Priva III/IIA is already connected to TWO devices, or the 2nd headphone/speaker is connected to other unwanted Bluetooth device.

Solution: Clear paired history of BOTH Priva III/IIA and the 2nd headphone/speaker and pair them again. 



If any more help needed, you may contact [email protected] for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:




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