Keywords: DG40S, DG40SA, not working, mouse, dongle, Bluetooth 4.0, 2.4G
- Please make sure that your mouse has BLUETOOTH function. Noticed that DG40S donn't support 2.4G mouse.
- Ensure your mouse enter into pairing mode; refer to your user manual.
- Note: Bluesoleil – If your Bluetooth mouse is Bluetooth 4.0 version or above, pls r-click bluetooth icon and select ''Bluetooth4.0 functions''.If it's under Bluetooth 4.0, please r-click bluetooth icon, go to ''Display classic View''. See below Video.