1, Can not install the driver
If your computer is win10, please check this FAQ
Check your device support Bluetooth, this dongle doesn't support built-in
- Ensure your device enters into pairing mode; refer to your user manual.
- Enter password and click “Enter” on your Bluetooth keyboard(not on PC)
Note: Bluesoleil – Operation for under BT4.0 and above BT4.0 (include BT4.0) are different, details see video
|Most Win 8/10 - Plug & Play - with Bluetooth Mouse||https://www.youtube.com/watch?v=f1Jj1BTqSgE|
|Win 7/ 8 / XP - BlueSoliel - With Bluetooth Mouse||https://www.youtube.com/watch?v=Ke-m-xeBODQ&t=19s|