Netflix / Amazon Prime No Sound in the Headphones

Nowadays, most movies & TV shows have Dolby Digital Sound, however, generally speaking, Bluetooth technology can only handle stereo sound and not Dolby, DTS, etc. As a result, if your Netflix/Prime/HBO show is set to Dolby, then you won't get sound through your Bluetooth headphones.

Here's the fix: 

1. Open your streaming service on the TV first (VERY IMPORTANT)

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Prime

2. While your streaming service is open, get your TV remote and press Settings

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3. Set your Audio Output to PCM. For example, here's how to do it on a Samsung TV. Go to Sound >> Expert Settings >> Digital Out Audio Format >> PCM

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4. Close the Settings and check if you can hear sound on Netflix or Prime Video.

If you're using another device for streaming, such as a Roku, Fire Stick, or Apple TV, you may need to change your settings on that streaming device as well. Read this FAQ.