Conducting a factory reset on the speaker will clear all past pairing data and restore the default settings for the product. You may want to reset the SP850 if you have trouble pairing it with your devices.
To reset the SP850 unit, follow these steps:
*Turn on the device.
*Press and hold the MENU/OK button for 2 seconds.
*Press the ⏭ button to navigate to the Factory Reset option.
*Press the MENU/OK button to enter Factory Reset mode.
The unit will update (the LCD screen will turn black), and it will automatically restart afterwards.
Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com) or simply show up online in our twice daily live Zoom Clinic. We will help you to fix it.
Session 1
Zoom Link - https://us02web.zoom.us/j/6557062216
Time: 10-11AM Easter Time || 2-3PM Greenish Mean Time || 3-4PM Frankfurt Time
Session 2Zoom link - https://us02web.zoom.us/j/6855732479
Time: 11AM-12PM Pacific Time || 2-3PM Eastern Time || 7-8PM Greenish Mean Time || 8-9PM Frankfurt Time
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