If you're experiencing audio issues with your AirPods Pro 2 and Relay, try these steps:
1. Ensure the Relay is fully inserted into the audio jack and, if using a Dual AUX 3.5mm Adapter, that it's securely connected.
2. Turn off Bluetooth on your iPhone.
3. Place the AirPods Pro 2 in their case, close it, then reopen after three seconds until the LED turns off. Remove the AirPods.
4. If issues persist, factory reset both the Relay and AirPods Pro 2, then pair again.
Factory Reset Instructions for Relay
Resetting Your AirPods/AirPods Pro
If these steps don't work, contact us at support@avantree.com for a free replacement.
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