If you have problem with the product, then we suggest you to -
- Check support.avantree.com to find potential solution from FAQ.
- Submit a Warranty Claim Request from support.avantree.com page, top right corner 'SUBMIT A REQUEST'
Leadtime for qualified replacement
- For items bought from amazon AvantreeDirect store, we will support RMA via avantree.com and US / EU warehouse directly. The process can be as fast as a few days from confirmation.
- For items bought from other channels, you will get in touch with Avantree country distributor / reseller for further arrangement. So this might be slightly longer.