Avantree Product Warranty Registration URL >> http://support.avantree.com/hc/en-us/requests/new
Avantree Return Policy - 30 days no reason return
valid for Amazon channels bought from Avantree direct
valid for avantree.com.purchase
valid for ebay and aliexpress avantree official store
Customer takes care of postage
Avantree Quality Warranty Policy
Avantree products are guaranteed to be free from defects in materials or workmanship for 12-24 months (depends on product and region) from the date of purchase from your Avantree authorized reseller.
(Avantree is responsible for shipment cost and replacement cost)
For items bought from avantree.com
Products are under 30 days money back warranty with return of the goods. Return fees will be taken care by Avantree if it is a manufacture issue. If buyer do not like the item, then return fee + $5.00 restock fee will be charged by Avantree for refund.
For items bought from AvantreeDirect from Amazon / Ebay
Same as above
For items bought from Avantree authorized resellers (list from avantree.com/w2b.html)
In this case, Avantree is NOT the seller and cannot refund the money at any stage. As manufacture, we offer technical support as well as replacement service from month 2 - 24 (depends on product and region) if sellers cannot help.
For items bought from other third party who is NOT an Avantree authorized resellers (not on the list of avantree.com/w2b.html)
In this case, Avantree is NOT the seller and cannot refund the money at any stage. As manufacture, we offer technical support. But since we are not sure the source of the item, whether it is a new item or refurbished, NO 12M or 24M warranty is covered.