Audikast - Troubleshooting - Cannot pair

Keywords: Audikast, TC418, not pair, Bluetooth headphone, speaker

 

The MOST common causes are:

 

Cause 1: Audikast did not enter PAIRING MODE.

Solution: Enter Audikast into pairing mode - After power up and turn on Audikast, press and hold A for 1 second to enter into pairing mode, _____20180326144137.png close to A flashes RED and BLUE alternately.

Pairing-A.gif

 

Cause 2: Your Bluetooth headphone/speaker did not enter PAIRING MODE.

Solution: Enter your Bluetooth headphone/speaker into pairing mode - please refer to relevant user manual, usually LED on Bluetooth headphone flashes RED and BLUE alternately or flashes BLUE quickly).

 

Cause 3: Your Bluetooth headphone/speaker or Audikast is connected to other unwanted Bluetooth device;

Cause 4: Affected by around wireless devices, e.g. wifi router.

Solution for Cause 3 & 4:Turn off all other around Bluetooth devices and keep the Audikast away from wifi router, then follow below steps to pair the Audikast and your Bluetooth headphone/speaker again: 

Step 1: Reset/clear paired history of the Audikast, then the Audikast will enter  PAIRING MODE automatically, _____20180326144137.png close to A flashes RED and BLUE alternately.

Step 2: Reset/clear paired history of your Bluetooth headphone/speaker - refer to its user manual.

Step 3:Enter your Bluetooth headphone/speaker into PAIRING MODE - refer to its user manual, usually LED on Bluetooth headphone flashes RED and BLUE alternately or flashes BLUE quickly.

Step 4: Keep them close and wait for connect. Once connected, _____20180326144137.png close to A turn SOLID BLUE.

Connected_-A.jpg

 

 

NOTES:

If any more help needed, you may contact support@avantree.com for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:

https://support.avantree.com/hc/en-us/articles/360000179026

 

 

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