Audikast - Troubleshooting - Reconnect

Keywords: Audikast, TC418, reconnect, plantronics

 

There's no need to re-pair the Audikast each time.

It will auto reconnect to the LAST paired headphone/receiver once you power on both devices and wait for 5-10 seconds. Otherwise, turn off and on both devices again.

For the 2nd headphones, they may auto reconnect to the Audikast after waiting 5-10s once power on. Otherwise, please manually enter BOTH devices into PAIRING MODE.

NOTE: If the 2nd headphone is Plantronics, ensure FIRST turn on the Plantronics to reconnect to the Audikast, then turn on other headphone. Otherwise, Plantronics headphone cannot successfully reconnect to the Audikast. Because Plantronics use HFP to auto reconnect, the other headphone will use the ONLY one HFP the Audikast has if it auto reconnects to Audikast first, then Plantronics cannot auto reconnect to Audikast. 

 

 

NOTES:

If any more help needed, you may contact support@avantree.com for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:

https://support.avantree.com/hc/en-us/articles/360000179026

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