Avantree Oasis Software Upgrade v31.8(Cannot pair with my Bluetooth device)

Avantree Oasis is a certified class 1 Bluetooth transmitter, and it reaches out VERY FAR.

Once in a while, this can make your initial pairing difficult as it might link to your neighbour's Bluetooth without your knowledge :)

If you experience pairing difficulty, pls do the following >

Solution 1

If your Bluetooth headphones / speakers was paired with your phone or PC, make sure you turn the Bluetooth function off from phone or PC.

Please reset Oasis AND your Bluetooth device BOTH and pair them again. Here is how you reset Oasis -

  • Slide Power/Mode switch to the Bluetooth position. Press and hold the bluetooth button to enter paring mode.
  • Then press and hold the  and buttons together until you hear voice prompt “pairing history cleared”

This will reset Oasis. How to reset your other device, pls check the product user manual. 

Most of the time, this will solve the pairing issue. 

If still not, then you might need to upgrade the softwarev 31.8 as the following > 

Step 1. Please download and install below app to your computer :-

InstallBlueSuite_2_5_8_667.exe

Step 2. Please download below file to your computer and remember your saved path:-

BTR023-V31.8.dfu

 Step 3. Open the doc file and follow the instruction step by step:-

Oasis DFU v31.8 instruction.docx

After software upgrade, when connected the unknown device A(or B),  long press button"-" for 5 seconds, LED A(or B) will be off and then automatically enter pairing mode again.  So the unknown device is removed.  Then you can pair with your wanted bluetooth devices.

(Noted:  During remove operation, please don't turn on your wanted bluetooth device in case remove the wrong item).

If there is any more issues, please email us support@avantree.com 

 

 

 

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