10BP--Connecting issue--Can't reconnect to my mobile phone?

For some Android mobile phone, such as Samsung / MOTO / LG etc. , please make sure the profile for Telephone Audio and Music Audio were active. 

Please follow the below steps to active the above two profile:

Step 1. Choose "Settings" on your mobile.

Step 2. Find and choose "Bluetooth".

Step 3. Find the "Paired Devices".

Step 4. Find "Avantree BTCK-10B", there is a setting symbol behind it.

Step 5. Active both Telephone and Music profile. 


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