Why I can't pair DG40s with my Bluetooth device(headphones/mouse/keyboard i.e.)?

Before you start pairing operation, make sure that:

  • DG40s is already in pairing mode (please refer to our user manual for detailed steps of how to enter pairing mode)
  • Your BLUETOOTH device is placed within 1 m (3 feet) of DG40s.
  • Your BLUETOOTH device is charged sufficiently.
  • The operating instructions of the BLUETOOTH device is on hand.

IMPORTANT: Set your BLUETOOTH device to pairing mode.

If you don't know how to make it:

(1. Please refer to user manual of your BLUETOOTH device (headphones/mouse/keyboard i.e.).

(2. Please simply Google brand+model+pairing mode (i.e. Sony MDR-ZX770BN pairing mode).


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