Who pays for the postage for RMA replacement?

For manufacture warranty, Avantree or its distributor / reseller and consumer will pay for one leg of postage each. Normally -

  • consumer pays for the postage to the Avantree warehouse or Avantree distributor/reseller warehouse
  • Avantree or distributor pays for the postage of replacement.  
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Comments

  • Avatar
    pradeep Kumar

    logging too much

  • Avatar
    Laney Hu

    Hi Pradeep,

    Thanks for your feedback, it really means a lot to us.

    We upload the FAQs in order to help customer better operate their products, but we really cherish every customer's advice, I'll pass this to our related colleagues to see whether we could do some change on this, thank you.

    Should you have any other questions, pls don't hesitate to contact support@avantree.com, thank you.

    Best,
    Irena

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